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At Quantum Wellness we are closely monitoring the situation regarding COVID-19 (coronavirus). The health and safety of our employees, customers and community is our number one priority.
We are closely monitoring guidance by the government and public health organisations and taking action in line with their recommendations.
We recognise the trust our customers place in us when we organise delivery to your home or workplace. As such, we are taking additional precautions including:
Sharing advice to our staff about how to stay healthy, including practicing frequent handwashing and social distancing.
Regularly cleaning our workplaces and equipment.
Encouraging staff members to monitor their health and seek medical attention if they develop flu-like symptoms. Any team member who reports or displays flu-like symptoms will be asked to stay home and only return to work after evidence of a negative Covid-19 test result.
Supporting our teams to follow travel advice and quarantine practices as directed by local authorities.
Supporting our office staff to work from home.
While there is no evidence to suggest that the virus can be spread from parcels or packages our couriers will be leaving your package on your doorstep and therefore you aren’t required to sign for your delivery if that's your preference.
These measures are precautionary so that we are taking every possible step to protect our staff, customers and community.
We will be regularly reviewing and updating these plans as the situation evolves, so we can continue to provide the best possible service.
We are currently forwarding orders to and within impacted areas as local conditions and restrictions allow.
We are closely monitoring and adhering to all regulations and guidelines from government authorities related to containment of the virus.
We will work closely with our customers to provide service updates as the situation changes.
We have no planned shutdown periods.
Our customer service team continue to be available to answer your queries.
We are currently processing all online and phone orders.
Our clinic continues to be available to support you by email and phone.
Out of caution we are now limiting visitors to our clinic at Quantum Wellness. Visitors will be able to conduct their meeting by phone or video conference.
We will continue to provide regular updates as Quantum Wellness responds to the actively changing environment.