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Proudly Australian Owned

Shipments and returns

 

Charges for shipping in Australia

Flat rate of $8.95 for orders up to $160.00 (which includes GST)

Free freight for orders that are more than $160.00

Delivery times are generally 5 to 7 working days from the time an order is placed & may be subject to stock availability.

 

Australian Returns:

100% refund or credit is given towards other purchases if products returned within 7 days of customer receiving order.

The return must be accompanied by the purchase invoice, the products be unopened and undamaged (refund on shipping charges does not apply).

Goods damaged in transit will be replaced without charge.

Where a supplement or product has already been opened and / or used or the seal has been broken no refund applies to these items.

The postage costs of returns not associated to either damage in transit or faulty or damaged packaging is the responisbility of the customer.

 

Shipping from Australia to Overseas destinations

Quantum Wellness only forwards goods to Australia & New Zealand destinations.

Freight charges to New Zealand start at $45.00 (AU) and are based on weight.

Where the weight of a parcel exceeds the cost of $45.00 our staff will contact you to confirm any additional charges.

 

Overseas Returns:

100% refund or credit is given towards other purchases if products returned within 21 days of customer receiving order.

The return must be accompanied by the purchase invoice, the products be unopened and undamaged (refund on shipping charges does not apply).

Goods damaged in transit will be replaced without charge.

Where a supplement or product has already been opened and / or used or the seal has been broken no refund applies to these items.

The postage costs of returns not associated to either damage in transit or faulty or damaged packaging is the responisbility of the customer.

 

Returns should be sent to:

Quantum Evolution Pty Ltd, 5 Sutton St, Woodford, Blue Mountains. Sydney. NSW 2778