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Traditionally good communication in business was limited to such sayings
as "how to win friends and influence them", as coined by the once
famous communicator Dale Carnegie. Or sales techniques that where
consciously designed to force particular responses from potential
customers to achieve results that where driven solely for the needs of
the business rather than a relationship of win win between our
customers.
So just how
relevant are these communication techniques in modern day business
today. Our customers are obviously far more intellectually sophisticated
than they where thirty to forty years ago. They also recognize and often
avoid dealing with sales people or customer service departments where
the the integrity of the communication is not genuinely about servicing
their needs. Even communication expectations amongst employees is
rapidly changing as the realization that effective communication can
often predetermine how motivated, how positive and how happy your staff
are in their jobs.
More and more
organizations understand the importance of genuine authentic
communication
so as to nurture genuine longer term relationships with their customers
and staff. Effective communication is therefore considered to be one of
the most important skills required in a successful business today.
Quantum
Evolution Pty Ltd, in partnership with
UNAC Australia, a specialty
business coaching organization, have been providing unique communication
skills training programs for the last five years to small and medium
companies. Ultimately, if you have groups of people who simply have to
communicate more effectively then giving them communication
training may be just what you need.
About our workshops
Our course
content involves the study of human excellence, demonstrating how to
communicate effectively and influence others through a deeper
understanding of rapport. It incorporates tools and techniques to make
messages more effective and persuasive. During the training period you
develop practical strategies to use both personally and professionally.
You will also understand:
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The key principles of authentic communication using the
technologies of NLP. |
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How to build rapport. |
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How the understanding of sensory acuity deepens your rapport
& communication. |
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Recognizing the different communication styles and
incorporating them in your language. |
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Learn & understand how we communicate through language
patterns. |
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How to influence and persuade others positively and with
integrity. |
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The power of effective questioning. |
Two Key Workshops
1. Our introduction workshop is a one day workshop designed to:
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Improve relationships within your business by enhancing
effective communication across your management and staff.
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Enhance relationships in all areas of your life including
with your spouse / partner / children / parents. |
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Teach your sales people to communicate more effectively with
their customers. |
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Run more effective meetings. |
2. Our
advanced workshop is a one day workshop designed to:
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Improve your sales process. |
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Increase your sales and client loyalty. |
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Learn to recruit the right sales staff. |
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Recognize the areas that sales people need up skilling in.
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Understand the key buying strategies and the right sequence
for presentations for your clients and prospects.
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Who should
book a Communications Workshop?
Any
business whose success depends either wholly or partly on the
strength of their verbal communication. It will benefit people
in any organization and particularly those in sales, marketing,
customer service and teams working together on projects.
Booking a Training:
As our communication
preference is to develop a relationship which assist you with your
business
communication training needs it makes sense that we speak personally by phone
to answer all your questions. |
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Contact with us can
start by calling our office during business
hours on 02 4734 9010
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